Securus Technologies is one of the largest correctional facilities’ providers in the world. The company was born, in the year 2004, as a result of a merger between T-Nex and Evercom, the two leading technology providers for prison. Today, the company boasts of having served an excess of 1.2 million prisoners and approximately 2,500 facilities.In the recent past, this company has been in the lime light for a number of things. Firstly, they have been praised for boldly asking GTL for a technology bake off. This shows that the company is extremely confident in what it does. Securus Technologies a few years ago used over $650 million to improve their product and customers service. Using the money, Securus built a state of the art call center. The call center employees enough employees to ensure that customer service is 24/7 and that people no longer have to wait in line for hours.
Additionally, the money was used to ensure that each two weeks, at least two technology products are released. This has been a great stride for the company. It has enabled them to come up with creative products such as video visitations, creating value for prisoners and their families and the correction facilities.As we acknowledge the great strides that Securus has made, it is only fair to acknowledge the man behind all that work. Richard. A. Smith is the CEO and Chairman of Securus. He joined the company in the year 2008 and since then the company has only been soaring high.
Why Rick Smith is the Perfect CEO for Securus
Experience is the number one factor that makes Rick Smith the best man for the job. Smith has over 4 decades of experience in the technology industry. Over the many years, he has acquired extensive knowledge that Securus could capitalize.Before joining Securus, Rick Smith worked for Eschelon Inc. He had been with the company since the year 1998 to the year 2007. He started out as the Chief Financial Officer, a position that he held for two years. In the year 2000, Rick Smith was promoted to President of the company. This was only a year after receiving a promotion to the position of Chief Operations Officer. In the year 2000, he was again promoted to be the company’s Chief Executive Officer.In the Past, Rick Smith also worked for Frontier Corp, which is today known as Global Crossing. His tenure at Frontier Corp lasted 26 years, having served the company since the year 1972. During the 26 years, he was in various leadership positions including Chief Information Officer, Controller, President of Mid West Telephone Operations, Director of Business Development and VP of Financial Planning.